Accessibility

The Township is committed to providing inclusive and accessible communities and continues to implement the legislated requirements set out in the Accessibility for Ontarians with Disabilities Act (AODA). Accessibility standards contained within the AODA focus on five key areas:

Accessible Customer Service
Accessible Information and Communication
Design of Public Spaces
Employment Accessibility
Accessible Transportation

Under the AODA, municipalities are required to establish, implement, maintain and document a multi-year accessibility plan, as well as an accessibility policy. Under the Customer Service Standard, the Township must establish a policy on providing accessible customer service to people with disabilities.

Statement of Organizational Commitment

The Township of North Dumfries is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and meeting our accessibility requirements under the Accessibility for Ontarians with Disabilities Act and Ontario’s accessibility laws.

Annual Accessibility Status Reports

Accessibility Compliance Reports

Please contact the Clerks Office to access these reports.

Alternate Formats and Communication Support

The Township is committed to providing residents with communication support and alternate format of documents upon request. Please contact the Township for more information, or to make a request.

We want to hear from you! Help us to identify barriers, or make recommendations on how we can improve Township programs, services and facilities. Please contact the Township with any feedback.

Contact Us

Township of North Dumfries
106 Earl Thompson Road,
3rd Floor, Ayr, Ontario
N0B 1E0
Mailing Address: P.O. Box
1060 Ayr, Ontario N0B 1E0
Telephone: 519-632-8800
Fax: 519-632-8700

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